Privacy

This page explains, in plain words, what PipeScore collects and what we do with it.

What we collect

The home address you enter to check a home. We keep a record of which homes were checked and when.

If you ask for a free inspection or a call, your name, mobile number and email, the times you chose, and anything you told us about what you are noticing. We text a one-time code to your mobile number to confirm it is yours.

If you ask for a free expert review, your email address, the files you upload (repair proposals, photos and sewer camera videos), and anything you tell us about them. We email a one-time code to confirm the email address is yours. Your files are kept in private storage. Our software and a nationally certified inspector read them to prepare your review.

A scrambled code made from your internet connection. It cannot be turned back into your connection details. We use it only to limit how many checks one connection can run.

How you found us. If you arrive from an ad, a search or another website, we note which one, the ad campaign and click code if there is one, and the first page you saw. Your browser keeps this for 30 days. When you ask for an inspection, a call or a review, we store it with your request so we know which ads and websites are working. We never use it to contact you.

Where the home details come from

Public property records, such as the year a home was built, its living area and its number of bathrooms. Your score is an estimate built from those records, not an inspection.

What we never do

We never sell your information. No one contacts you unless you ask for an inspection, a call or a free expert review. When you ask for an inspection or a call, we share your request only with the licensed local contractor handling it. We do not share the files you upload for a free expert review with any contractor.

Questions or deletion

Email support@pipescore.ai with any question, or to ask us to delete what we hold about an address you checked. We will reply and confirm when it is done.